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iSent – Multi-Service eCommerce & Delivery Platform

Project Details

  • Name:iSent – Multi-Service eCommerce & Delivery Platform
  • Category:eCommerce & Delivery Service
  • Author:WorkSaar Expert
  • Client:Nevern
  • Location:Zimbabwe
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iSent – Multi-Service eCommerce & Delivery Platform

iSent is a unified multi-service marketplace platform that supports Food, Grocery, E-commerce, Pharmacy, Parcel and Car Rental services in one single ecosystem — built for scalability, high-volume transactions, and seamless customer experience

  • Multiple service verticals were running separately, increasing operational cost.
  • Vendor onboarding and service management were difficult without a central dashboard.
  • Real-time delivery tracking and order status updates we
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What We Delivered

  • Built a unified admin & vendor dashboard for managing all 6 service verticals.
  • Developed cross-platform customer mobile apps (iOS/Android) with real-time tracking.
  • Added modular service controls to enable/disable verticals (Food, Parcel, Grocery, etc.).
  • Implemented delivery partner app with GPS tracking & optimized route logic.
  • Integrated wallet, referral system, and promo-code engine.
  • Added multi-payment gateway support (UPI, Cards, Wallets).

Technologies Used

We leverage the latest, industry-grade technologies to build secure, scalable, and high-performing applications tailored to each client's needs. Below are the core components utilized in this project:

  • Laravel (Backend): A robust PHP framework known for security, scalability, and flexibility. We use Laravel to build RESTful APIs, manage authentication, and design custom business logic.

  • ReactJS / Next.js (Frontend): These JavaScript frameworks power our interactive and high-performance user interfaces. Next.js also enables server-side rendering and SEO optimization.

  • Flutter (Mobile): Our choice for cross-platform mobile development, enabling fast deployment on both Android and iOS with a single codebase.

  • Database (MySQL / MongoDB): Depending on the project scale and real-time needs, we use structured or NoSQL databases optimized for reliability and performance.

  • Third-Party Integrations: Stripe, Paypal & Multiple Gateways for payments, WhatsApp Cloud API for communication, and AWS for cloud hosting and storage.

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Results & Impact

  • Onboarded multiple vendors across 6 service verticals.
  • Reduced operational fragmentation by shifting to one unified platform.
  • Improved delivery speed with real-time tracking and optimized routing.
  • Increased order volume thanks to multi-service accessibility in a single app.

Each project utilizes a specific mix of these technologies to ensure optimized performance, cost-efficiency, and long-term maintainability.

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