
Project Details
- Name:iSent – Multi-Service eCommerce & Delivery Platform
- Category:eCommerce & Delivery Service
- Author:WorkSaar Expert
- Client:Nevern
- Location:Zimbabwe
- Share:
iSent – Multi-Service eCommerce & Delivery Platform
iSent is a unified multi-service marketplace platform that supports Food, Grocery, E-commerce, Pharmacy, Parcel and Car Rental services in one single ecosystem — built for scalability, high-volume transactions, and seamless customer experience
- Multiple service verticals were running separately, increasing operational cost.
- Vendor onboarding and service management were difficult without a central dashboard.
- Real-time delivery tracking and order status updates we

What We Delivered
- Built a unified admin & vendor dashboard for managing all 6 service verticals.
- Developed cross-platform customer mobile apps (iOS/Android) with real-time tracking.
- Added modular service controls to enable/disable verticals (Food, Parcel, Grocery, etc.).
- Implemented delivery partner app with GPS tracking & optimized route logic.
- Integrated wallet, referral system, and promo-code engine.
- Added multi-payment gateway support (UPI, Cards, Wallets).

Unique Selling Points
Here are the standout features that make this solution uniquely effective for the client's industry and user base. These benefits reflect both the functional edge and the user-centric value our custom platform delivers:
- One platform that delivers Food, Parcel, Grocery, Pharmacy & more.
- White-label friendly architecture for quick branding.
- Modular service engine which can add/remove verticals instantly.
- Optimized for 100k+ daily orders with high-performance backend.
- Customer, Vendor, and Delivery Partner apps in a single ecosystem.
Technologies Used
We leverage the latest, industry-grade technologies to build secure, scalable, and high-performing applications tailored to each client's needs. Below are the core components utilized in this project:
Laravel (Backend): A robust PHP framework known for security, scalability, and flexibility. We use Laravel to build RESTful APIs, manage authentication, and design custom business logic.
ReactJS / Next.js (Frontend): These JavaScript frameworks power our interactive and high-performance user interfaces. Next.js also enables server-side rendering and SEO optimization.
Flutter (Mobile): Our choice for cross-platform mobile development, enabling fast deployment on both Android and iOS with a single codebase.
Database (MySQL / MongoDB): Depending on the project scale and real-time needs, we use structured or NoSQL databases optimized for reliability and performance.
Third-Party Integrations: Stripe, Paypal & Multiple Gateways for payments, WhatsApp Cloud API for communication, and AWS for cloud hosting and storage.

Results & Impact
- Onboarded multiple vendors across 6 service verticals.
- Reduced operational fragmentation by shifting to one unified platform.
- Improved delivery speed with real-time tracking and optimized routing.
- Increased order volume thanks to multi-service accessibility in a single app.
Each project utilizes a specific mix of these technologies to ensure optimized performance, cost-efficiency, and long-term maintainability.
