Effective Date: December 1, 2020
At WorkSaar, recognized as Firmbeginners IT Solutions Private Limited (“we,” “our,” or “us”), we strive to provide high-quality IT software and training services. If you are not satisfied with your purchase, we offer a 30-day refund policy, subject to the terms outlined below.
1. Eligibility for Refunds
- You may request a refund within 30 days of your purchase if:
- The service provided does not meet the agreed-upon specifications or expectations.
- You have attempted to resolve the issue with our support team but remain unsatisfied with the resolution.
2. Non-Refundable Services
- The following are not eligible for refunds:
- Services that have been fully delivered and accepted by you.
- Customized or personalized services specifically tailored to your requirements.
- Any delays or issues caused by your failure to provide necessary information or resources on time.
3. Process for Requesting a Refund
To request a refund:
- Contact our support team via email at accounts@worksaar.com or by phone at +91-92410-41192 within 30 days of your purchase.
- Provide your purchase details, including the transaction ID, date of purchase, and a clear explanation of the reason for your refund request.
- Allow our team up to 10 business days to review your request and respond.
4. Refund Approval and Processing
If your refund request is approved, the refund will be processed within 10 business days.
Refunds will be issued to the original payment method used during the purchase. Please note that additional processing time may be required by your bank or payment provider.
5. Modifications to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
6. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us:
Email: support@worksaar.com
Phone: +91-88770-05775
By using our Services, you acknowledge and agree to this Refund Policy.
