A Platform Built to Manage Every Step of On-Site Installations

The Installers is a fully tailored field service management system created for businesses that depend on technicians and on-site work. Instead of juggling phone calls, manual tracking, and paperwork, this platform brings every task — scheduling, assignment, navigation, proof of work, and job closure — into a single automated system.

Built from scratch, it supports industry-level hierarchies such as Area Managers, Dealers, and Technicians, making field operations fast, transparent, and easy to monitor.

What We Delivered

• A fully responsive admin dashboard to manage jobs, teams, and service requests
• Custom role-based access for Area Managers, Dealers, and Technicians
• Cross-platform mobile apps (Android & iOS) built using Flutter
• Real-time job assignment, GPS tracking, and progress monitoring
• Automatic notifications via SMS, Email, and WhatsApp
• A complete proof-of-work system including images, notes, and timestamps
• Seamless back-end APIs for third-party integrations

Unique Selling Points

Here are the standout features that make this solution uniquely effective for the client's industry and user base. These benefits reflect both the functional edge and the user-centric value our custom platform delivers:

• Location-based technician allocation — finds the nearest available technician instantly
• Real-time proof of work — upload images, notes, signatures directly from the field
• Custom SLAs & job timers — track performance and reduce delays
• Analytics dashboard — monitor productivity, job completion rates, and technician performance
• Offline-first mobile app — technicians can work even in low-network areas
• Scalable for any team size — from 5 technicians to 5,000+

Technologies Used

We leverage the latest, industry-grade technologies to build secure, scalable, and high-performing applications tailored to each client's needs. Below are the core components utilized in this project:

• Laravel (Backend): A robust PHP framework known for security, scalability, and flexibility. We use Laravel to build RESTful APIs, manage authentication, and design custom business logic.

• ReactJS / Next.js (Frontend): These JavaScript frameworks power our interactive and high-performance user interfaces. Next.js also enables server-side rendering and SEO optimization.

• Flutter / React Native (Mobile): Our choice for cross-platform mobile development, enabling fast deployment on both Android and iOS with a single codebase.

• Database (MySQL / PostgreSQL / Firebase / MongoDB): Depending on the project scale and real-time needs, we use structured or NoSQL databases optimized for reliability and performance.

• Third-Party Integrations: Stripe for payments, WhatsApp Cloud API for communication, Jitsi/Zoom APIs for video, and AWS for cloud hosting and storage.

Each project utilizes a specific mix of these technologies to ensure optimized performance, cost-efficiency, and long-term maintainability.