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The Installers – Field Service Management Platform

Project Details

  • Name:The Installers – Field Service Management Platform
  • Category:Business Services
  • Author:WorkSaar Expert
  • Client:Piyush Agarwal
  • Location:India
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The Installers – Field Service Management Platform

The Installers is a comprehensive service management platform tailored for businesses offering on-site installation services.

This platform streamlines the entire process—from booking, technician assignment, field tracking, to job completion—through dedicated dashboards and mobile apps. We built this solution from scratch to cater to unique workflows and service hierarchies.

What We Delivered

  • A fully responsive admin dashboard for job management

  • Role-based access for Area Manager, Dealer, Technician

  • Android & iOS apps using Flutter for field technicians

  • Real-time job assignment, tracking, and closure system

  • Notification system via SMS, Email, and WhatsApp

Technologies Used

We leverage the latest, industry-grade technologies to build secure, scalable, and high-performing applications tailored to each client's needs. Below are the core components utilized in this project:

  • Laravel (Backend): A robust PHP framework known for security, scalability, and flexibility. We use Laravel to build RESTful APIs, manage authentication, and design custom business logic.

  • ReactJS / Next.js (Frontend): These JavaScript frameworks power our interactive and high-performance user interfaces. Next.js also enables server-side rendering and SEO optimization.

  • Flutter / React Native (Mobile): Our choice for cross-platform mobile development, enabling fast deployment on both Android and iOS with a single codebase.

  • Database (MySQL / PostgreSQL / Firebase / MongoDB): Depending on the project scale and real-time needs, we use structured or NoSQL databases optimized for reliability and performance.

  • Third-Party Integrations: Stripe for payments, WhatsApp Cloud API for communication, Jitsi/Zoom APIs for video, and AWS for cloud hosting and storage.

Each project utilizes a specific mix of these technologies to ensure optimized performance, cost-efficiency, and long-term maintainability.

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